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D&K Appliances: The Dependable Difference

Marple Friends & Neighbors, November 2022

The D&K Team (L to R): Karen Farrelly, Tom “Pop” McIntyre,
Mike Fitz and Dan McIntyre

We are fortunate to live in an area so rich with both history and local businesses that have stood the test of time; Businesses like D&K Appliances, which has been a staple of our community since 1960.

Whether you’re in the market for a new refrigerator or planning a total kitchen renovation, you owe it to yourself to check out D&K. For over 60 years, the friendly and helpful folks there have been providing the care and expert service that loyal customers have come to know and trust, serving homeowners and commercial businesses in Delaware, Chester and Montgomery counties.

The business was originally owned by partners Dan Cosfol and Bob Krunkel. It was purchased in 1988 by Tom McIntyre and remains in the McIntyre family today. “I worked for General Electric (GE) as a manufacturing supervisor for 20 years,” Tom explained. “During that time, I had the opportunity to work with various appliance companies in the area. That is how I met Dan and Bob.” Tom said that over the years, he formed a solid relationship built on trust and work ethic. So, when it came time for Dan and Bob to sell their business, they approached Tom.

Leaving a company like GE to run your own business is a big risk, but Tom was prepared for the challenge. “D&K was already established in Newtown Square and had a good reputation for quality sales and service,” explained Tom. “I had the manufacturing experience and the desire to run my own business to provide for my family’s future.” After the sale was complete, Dan agreed to stay on as an employee to help with the transition. “He ended up staying for 20 years,” laughed Tom. “All kidding aside, Dan Cosfol was instrumental in training and mentoring our sales team.”

Tom said that another reason he wanted to own his own business was that he hoped that someday his kids would join him. Today, Tom’s son Dan McIntyre is part owner and President of D&K Appliances, his daughter, Karen Farrelly is D&K’s Chief Financial Officer and his son-in-law, Mike Fitz is their Chief Operating Officer.

D&K Appliances’ impressive 12,000-square-foot facility

And that’s just the beginning! The minute you open the showroom door, you are greeted by Tom’s granddaughters, Ashley and Caitlyn in the sales department. Another one of his granddaughters, Makenzie, recently joined the team and handles marketing and social media. “Yes, we are a family-owned business,” said Dan. “But we consider everyone who works at D&K part of our family. So much so that everyone calls my father, Tom, Pop.”

Pop’s family has certainly grown over the years as has his business. Originally, D&K Appliances was located on the Westbound side of West Chester Pike. It was a 3,000-square-foot building that housed a showroom, offices and a service department. “About seven years ago, we decided that we needed more space,” Tom explained. “We didn’t have to look too far, because the perfect spot became available right across the street.”

Now located on the Eastbound side of West Chester Pike, D&K’s impressive 12,000-square-foot showroom features 2 floors of the latest appliances from refrigerators, dishwashers and ranges to washers, dryers and outdoor grills. Their sales team is also fully equipped to educate customers on the latest technologies and help them choose the best appliances for their everyday needs and their budget.

Customers come to D&K Appliances because they want answers from a knowledgeable sales team, fast delivery from a local warehouse, and service from a team of technicians that knows how to keep appliances working. “Our field technicians and installers complete 70-80 jobs every day,” Dan said. “Whether you need a new appliance installed or a repair to your existing appliance, our expert technicians will deliver quality service and offer valued advice.”

The success of D&K Appliances is based on the company’s standard of excellence and its core values. “We are the dependable difference because we are dedicated to Excellence, Integrity, Customer Service and Dependability,” Dan explained. “We treat our customers like family, not only because we live here and work here, but also because supporting our local community is important to us, too.”

That is why you will consistently see D&K Appliances involved in local events, donating to local charities and supporting our schools. They also work with the Marple Newtown High School’s football team to provide internships and community service work. “Each year, we put five or six football players on a project to learn about installing and servicing equipment,” said Dan. “We really enjoy giving back to our friends and neighbors and look forward to many more years of serving our community.”

D&K Appliances is located at 3510 W Chester Pike, Newtown Square. Their showroom is open Monday–Friday from 9am – 7pm and Saturday 10am – 5pm. For more information, call 610-356-2424, visit their website, www.DKappliances.net, and follow them on Instagram at dkappliances.